PPC 6700 and IM+ issues

car_lost · #1 07-20-2006, 04:59 PM

I downlaoded/installed IM+ recently. I didnt like the way it looked and worked so I decided to delete it. Well, it's still there and it doesnt show up in the Remove Programs menu.

I would rather not have to do a hard reset. What can I do? Thanks in advance.

Tim · #2 07-20-2006, 06:48 PM

Are you saying that the icon is still in the Programs Menu? If it is just navigate explorer (or File Manager on the Pocket PC) to \Windows\Start Menu and delete the IM+ shortcut in that folder.

-Tim

car_lost · #3 07-20-2006, 06:58 PM

I already went to where I am supposed to go in order to delete a program from the phone. I did that and it said it deleted it, but it didnt, its still on the phone and it no longer shows up in the Remove Programs menu.

So as of now, I have no idea how to remove it. I can remove it from the start menu, but the program will still be on the phone itself with no way (that i am aware of) to remove it. does that make sense?

car_lost · #4 07-20-2006, 07:00 PM

actually, let me correct that, it is NOT in the start menu... but it is listed as one of the recently used programs.

Tim · #5 07-20-2006, 08:35 PM

So are you saying that the program is actually removed and you thought that it was still there because it was in the recently used programs list?

-Tim

car_lost · #6 07-21-2006, 08:00 AM

lol, let me start over...

I installed I'M+ and now I can't seem to be able to remove it. even after removing it from the Remove Programs menu. I can't get rid of it!

Tim · #7 07-21-2006, 02:54 PM

I'd try to reinstall it, do a soft reset, then uninstall and do a soft reset again and see if that does anything. I know it sounds tedious, but that usually works for me on stubborn programs...

Let me know if that works.

-Tim

car_lost · #8 07-21-2006, 03:00 PM

Installation of IM+PPC.CAB was unsuccessful.

great!

I think im just gonna have to do a hard reset or clear all the storage or something. This is starting to annoy me.

car_lost · #9 07-21-2006, 03:06 PM

ok, downlaoded it and did a soft reset before isntalling. it installed fine and i did what you said and............... IT WORKED!

thanks Tim. you've been extremely helpful.

Tim · #10 07-21-2006, 03:08 PM

EDIT: LOL, I saw that I posted my message 2 minutes after your success post! I'm glad that it worked! Sorry it took a while but you've made my Friday!

-Tim

car_lost · #11 07-21-2006, 08:16 PM

likewise, it was starting to get on my nerves!

glad I found this place. up next... validating my copy of windows xp so I can install activesync. what a mission this has been.

anyways thanks again.