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Old 04-19-2007, 08:07 PM
fatbasta's Avatar
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Unknown contacts on 8125 after sync...

This is a quick FYI for anyone who has "unknown" contacts listed on their cingular 8125 WM5 phone.
I just got my phone yesterday, and when I sync'd the first time about a third of my contacts were listed as "unknown" on the phone. I figured that there was somthing hokey going on with my Outlook, so I backed it up, deleted everything, sync'd, (now the phone contacts are blank), recovered my outlook contacts and re-sync'd. I still had 47 unknown contacts on the phone. I did this several times, each time removing some weird looking contact from outlook that I thought might be corrupt and causing the error.
I finally opened one of the contacts on the phone, the title said "unknown" but the data for the contact was in the detail. So, I went back to outlook to see if I could figure out a comon denominator.
The issue was that all 47 unknown contact were ones that had been originally created on my Nokia phone, then sync'd with my outlook. We'll my nokia didn't require the "perferred" name field to be populated and I guess Outlook didn't care either, but windows Mobile does! I had to track down each contact that didn't have the perferred name set and set it. Everything looks great on my phone now.

I did a few searches and didn't find any references to this perticular issue, So, hopefully this will help the next guy when he searches.
Fatbasta...
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