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Hi,
Recently I upgraded my PPC to WM2003, having to reinstall all the SW - a very tedious action...
After everything seemed to be OK, I backed the system up and re-booted the PPC.
Went into Activesync's Mail, just to find that nothing there was accesible anymore. I get the message listings and all the folders are there, but when you click amessage, although is animated as it was going to open - you're just getting back to the listing of that folder. None of the following work for the exsisting messages: Mark as Read/Unread, Move, Delete, etc.
I initiated new messages. they apear to function correctly.
It seems as the messages are stuck there, taking memory space and cannot get ridden of.
I am not very happy to re-install everything.
Any suggetions?
Avi
Avi,
No, you won't have to hard reset....at least it doesn't appear you will need to
Is your inbox syncing with the original machine? What it sounds like has happened is your backup restored your emails but they are now "orphaned" so what I'd need to know is if you have indeed enabled inbox sync within activesync and that all your other emails are synching ok.
Hey Brad,
Yes, I can sync my mailbox wirh the PC. I see all the old/new messages - but none of them is accessible from within the PPC.
Furthermore, some of the message have duplicates with NO ICON besides them...
Here's what I'd do first. I'd open activesync and disable inbox synching. (Open activesync on your desktop computer, highlight inbox and hit options - uncheck inbox) Then I'd sync again - maybe even soft reset. Then, I'd launch mail from pocket pc and see if I could do anything with those messages.
Let me know if this helps....I believe this was the solution...but I'll look it up again to make sure - it certainly won't hurt.
Thanks a lot!
Unfortunately, I've already tried it.
It just takes the normal ones (with the icon besides them) out of the device.
The 'orphant' ones, just stay there. Sleeping...
No matter what I'd do - the PDA won't allow me to watch the messages, unless I've initiated them on the device.
I think the best way would be to 'reset/clear' the ActiveSync Account.
But, it seems as there is no easy way of doing that.
Avi,
I'm still trying to find my notes on this one...but here's a quicky option you could do. Do a backup of your PPC but uncheck email and restore from this file after hard resetting. Your inbox should now be as it was when it was new. is this an ipaq?
Brad
back when i synced my e-mail (until i ended up, eventually, with 3,500 of em!) i used to delete by one of two ways - highlighting a few screens at a time and then deleting (taking about 5 minutes each time), or go into, i believe, the windows subfolder - windows/messaging - and then delete those - i'm betting for some reason your inbox entries are not matching up with your windows/messaging items - at that point, make sure sync is off, manually delete all the items in /messaging, and then if you really want those items, well, i don't know how you do it - i THINK activesync lets you sync at most 100 items per day but i'm not sure.
if there's a particuar e-mail you could copy the contents into notes - anyway, these are my 3 cents
Good news!!!
I've been experimenting with Pocket Backup Plus during the last 2 days. Thanks, Brad, for drawing my attention to this little program.
At first, I backed the device, asking the program to leave the Activesync account behind. After restoring the device, the messages in that account were indeed removed, but the counter was still showing that the were there.
Today, I decided to get rid of all the email accounts while backing up.
Restoring the device, everything related to the old messages was gone.
I finally got a fresh email box!!!
All I needed to do was to add two new email accounts to get things the way I wanted them to be. I also gained back the lost memory hogged by the orphaned messages.
Thank you both for your advice.
Avi,
I have a Toshiba e755 and I am having the same problems with the email as you posted.
I can not delete 34 items! I tried to follow your Good News!! instructions, but to no avail.
Please provide step-by-step instructions on how to fix this nagging problem. Your help would be appreciated.
Gonzo
Linear Mode
