Knowledge management: Are you too busy to think?

[Brad Isaac]

This may be considered off topic for some, but considering one of the main purposes of owning a Pocket PC is scheduling and time management, it might actually just be what the doctor ordered. In Gerry McGovern's New Thinking he writes about how we may be using the "I'm too busy" excuse to do the more important things in life, like PLANNING and doing things in a smarter/wiser way. The article is Knowledge management: Are you too busy to think? Lately, I'll admit I too have felt overwhelmed with the number of things I have to do at work and home. Did I mention my car broke down for the last time yesterday? But having so much thrown at me at the same time does cut into my "planning and thinking" time. I just found Mr. McGovern's article to be at the right place at the right time for me. Maybe you'll get something out of it too.
"There are certain words you need to ban the use of, and "busy" is one of them. In knowledge-driven economies, "busy" is an outdated word that reflects a manual labor approach to work. Instead of "busy" you need to use words such as "effective" and "productive".
I have spent my working life telling people how busy I am. Sometimes I'm just busy, sometimes I'm really busy, and sometimes I'm so busy I don't have time to think. But what do I really mean when I tell someone I'm busy? It's basically that I'm doing a lot of stuff. I could be busy doing it well or badly, but that's not the point; the point is that I'm busy, I'm active. "
Any comments?

[knelson]

excellent - those of us in IT can surely relate.