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[rodrigo]

Okay, so I've synced then did a hard reset a couple of times and every time I resync I can't use the same device name. I get an error message saying that the device is already in use. How can i delete the prior device that is in the sync memory? Thanks for any advice.

[jkendrick]

Go into the following directory (under WinXP):
\Documents and Settings\YourUserName\Application Data\Microsoft\ActiveSync\Profiles
and delete the folders you don't want.

[rodrigo]

sorry for all the n00b questions.
how about another? how do i delete files in my documents in the ppc?
thanks for all.

[rodrigo]

couldnt find Documents and Settings\YourUserName\Application Data\Microsoft\ActiveSync\Profiles
I dont have a folder called application

[SLANDZ]

OK the question of the day... at least for me... i have no problem changing my username of my h5555 after a hard reset, but the problem is that i cant restore it from a different user name.... whats the point of backing it up if when it hard resets i cant even use it(or can i.... help)... this is more for future reference, so no rush on getting back to me, thanks.
SLANDZ

[jkendrick]

Originally Posted by rodrigo

couldnt find Documents and Settings\YourUserName\Application Data\Microsoft\ActiveSync\Profiles
I dont have a folder called application

It's called Application Data. But, depending on your WinXP installation it might be under the Local Settings folder instead.

[knelson]

It may a hidden folder also... need to change Tools > folder options.

[jkendrick]

You're right! I forgot it's hidden as it's the first setting I change on a new machine.