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Lets just say I got stifled out of a certain companies forum as I guess they didn't like me posting publicly available information! Lets just say that some people have not had a positive experience (glitches, features like cir deleted, features like leap not supported and 'we don't know when' etc.) with their handhelds.
therefore here are some places that You can complain to as often as You have the time (I try to call around 4:50pm eastern or 7:50 pm eastern just before their shift ends.
Hp corporate (complaints I believe this is in Ca.)
1-650-857-1501
compaq customer relations (ipaq complaints etc.)
2055 State Hwy. 249
Houston, Tx 77070
compaq Ipaq support
1-800-652-6672
No offence to anyone but for those who wish to speak to people in the United States the procedure is to demand a supervisor and then demand to speak to someone only inside of Your own country-the USA (presuming that this is the case).
I am not here to create a flame war or anything else but I am a disatisfied customer who is making the information to any other disatisfied customers. I am very sorry if this will bother HP but they should think about this the next time the release 'products'.
Lets just say I got stifled out of a certain companies forum as I guess they didn't like me posting publicly available information! Lets just say that some people have not had a positive experience (glitches, features like cir deleted, features like leap not supported and 'we don't know when' etc.) with their handhelds.
Interesting. HP doesn't have a forum do they? Which forum wouldn't let you post HP contact info?
Richard,
Link to the forum where if You complain too loudly they delete Your posts and then Lock You out... http://bizforums.itrc.hp.com/cm/Cate...1,,273,00.html
Link to the forum where You rate fellow users in a scheme designed to get other users to answer tech questions so hp can avoid paying employees! http://bizforums.itrc.hp.com/cm/Cate...1,,273,00.html
Link to the forum where they are afraid of public information as people might use it thus flooding their call center with complaints...thus causing overtime...thus costing the company money as a result of complaints regarding some of their 'products'... http://bizforums.itrc.hp.com/cm/Cate...1,,273,00.html
wait a minute they are all the same link! Maybe someone else can take up the cause for me and see how fast they can get booted out of their so called 'forum'???
:roll:
update to continuing saga to get decent support/answers regarding ipaq 55XX series. call log 7-22-03 time spent roughly 55 min.
spoke to rep in Canada (forget name).
spoke to supervisor Donna in Canada (sytel rep)
transfer to Adrian in Usa (Texas)
demanded transfer to supervisor
spoke to Jose he said he would get back to me which he did via email an excerpt of his reply follows!
"I will let you know as soon as I here something."
Jose XXXXX*
Team Manager Customer Service
*last name removed to protect the innocent
My thoughts in regards to the reply. Hmm I guess I will just have to sit HEAR and wait now that I am done HEREING what Jose had to say from way over they're in Tx. I shore am glad HP hires managers with a strong command of the Englesh langarage though!!!
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