Flimsy Stylus Lock

angusg · #1 07-16-2002, 11:19 PM

Following the recent replacement of the stylus lock in my 3850, I have noticed that it doesn´t popout in certain circumstances.... if its on an angle... is this a flimsy lock or a security device??

J · #2 10-03-2002, 10:29 AM

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<DIV>I´ve recently ran into a stylus issue myself.
After I purchased the <A href="http://www.metalstyli.com/">Ipaq Antennae</A> from George M.
I found that with the additional
mass of the metal stylusmade it prone to
falling out of my Ipaq.After
putting the plastic stylus back in and a little experimentation I discovered
that they only thing that was holding it in there was was the amount of friction
against the sides of the silo. The plastic stylus is so light that this
never came up.</DIV>
<DIV></DIV>
<DIV>I then contacted Compaq to see if this was by design or if
there was something wrong. They responded with the
following:</DIV>
<DIV></DIV>
<DIV>"Dear
Customer,

Thank you for contacting hp eServices.

From your email, we understand that your iPAQ stylus
does not stay in the latch.

We recommend that you replace the stylus and check if
this will resolve the issue. This is assuming you have a spare stylus that you
would have received when you purchased the iPAQ. If this does not work, then the
unit needs to be serviced in a Compaq Repair Center. If the iPAQ´s warranty is
expired, you will be contacted after the unit has been received in the service
center for payment.

To get an iPAQ serviced, you can call 1-800-652-6672,
options 3, 1 (enter a 10 digit phone number), 2. If you are a first time caller,
your phone number won´t be registered in the database. Enter your phone number
twice and then wait for the routing center to put you through to a technician
with Technical Support. They can get the unit picked up and brought to our
repair center.

Please e-mail us if you need further assistance and
we would be glad to help.

Thank You,

hp eServices"</DIV>
<DIV>Using a different
stylus did not help the issue so I then called the 800 number. There I was
told thatthere was no stylus lock on the 38xx or 39xx series.
However I have read in posts (such as this one) where users are discussing the
stylus lock on their devices. Are we talking about the same
thing?</DIV></BODY></HTML>

angusg · #3 10-06-2002, 11:04 PM

Ask them what holds the stylus in the hole... They may call it a catch... a grippy thing or something completely different, to me it´s a lock

J · #4 10-07-2002, 03:15 PM

I´m told it is held in there just by the friction of the stylus against the silo.[img]images/forum/smilies/icon_confused.gif[/img]

Brad Isaac · #5 10-07-2002, 08:59 PM

I don´t know if this helps any, but here is a picture of a stylus lock outside it´s natural environment:
<img src = "http://www.pocketpctechs.com/images/PPC/Ipaq/StyLck/LockComponents-72.jpg">

http://www.pocketpctechs.com sell these thingies and they have a good rep for all sorts of repairs and upgrades.

[ Edited by Brad Isaac On Date 07/10/2002 ]

iPaqRepairGuys · #6 10-21-2002, 07:10 PM

The 38xx series iPaq does not have the "conventional" stylus lock as with the 36xx series iPaqs which is sold in various forms (aluminum, plastic, titanium). The 38xx series has the stylus lock mechanism along with the spring built into the rear bezel plastics near the bottom corner. It works the same way (through an interference fit) though. I suspect that as they age, the 38xx series stylus locks will wear just like the others.
You can replace the rear housing on your 38xx iPaq for $25.00 through http://www.ipaqrepair.com/ipaqpartscenter.html