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  #1  
Old 09-05-2008, 07:39 PM
Andy58's Avatar
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Join Date: Sep 2008
Location: Sale, Victoria, Australia
Device: HP 112
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HP112 and ActiveSync

Hi,
I'm unable to get my IPAQ to communicate with ActiveSync. I'm running Win XP pro and bought the IPAQ a few weeks ago. Yesterday I got a friend to load AS and the IPAQ communicated Ok with his PC. I've, once more, deleted AS and re-loaded it. When I try to activate it I get a message "Mobile Device #4" is already in use. It therefore appears to me that, despite the fact none of them appear on the Device Manager, that the must be 4 "addresses" allocated to the IPAQ. Now, I previously owned a HP 6450 and had re-installed it a couple of times but that was when I was running Win 2K pro-is it likely that those installations have "survived" the upgrade to XP? In any event, how do I delete them so as to get a new start for the HP112?
This frustration is doing no good to my already thinning hair!!
Thanks for any help.
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  #2  
Old 09-11-2008, 02:59 PM
Larry Crabtree's Avatar
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Join Date: Jun 2008
Location: Tullahoma, Tennessee
Device: HP 6945
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Removing other units

I have had to remove on several occasions a unit that I had mated with the active sync once before and it was acting funny. If you are using the 4.3 revision click on the files menu, click on the mobile device menu and click one of the units. Click on the files menu again click on the delete mobile device option. I have usually performed this action until I have deleted all of the mobile devices in the list so that the list is empty. Then I cradle my device again and start the mating or paring of the device again. This will usually correct the issue. Good luck with this issue.
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