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I am a former employee of MSFT (Exchange support for 5+ years through the E2k and E2k3 releases). I now work as a Senior Systems Engineer\Lead SQL DBA for a mid-sized managed hosting firm. I write this not to be an asshole but to point out some problems with WM 5.0 in hopes they will be addressed. I would much rather use a Microsoft solution.
- I use various applications (SQLSentry, IPMonitor, SiteScope, and others) to alert when servers go down or SQL jobs fail via SMTP. In my Exchange environment, I use subfolders of my inbox to sort the various alerts as well as mail from clients and supervisors. Blackberry alerts me of new messages irrespective of the subfolder the message is sent to. Windows Mobile 5.0 on my Palm 700wx does not alert me when an email is received that has been routed to a subfolder of my inbox. Nada, nil, nyet, nothing. As a result, I have been slow to respond to messages from clients and supervisors. Messaging options should inlude alerts for messages to subfolders.
- Blackberry allows me to customize my alert for high-priority messages. WM 5.0 does not. I use this function to differentiate between an email from my Wife and a server down. This is not negotiable for me or for other IT pros in the field.
- The battery life of a the 700wx is brutal. For reference, my Blackberry 8703e has not been plugged in today. I've been on the phone working remotely and received in excess of 250 emails. This was all done on an overnight charge. The Palm Treo would have been dead by 2:00 PM. This is a direct result of the reliance on the ActiveSync technology and constantly checking (sending the token) to the the Exchange Server. I spent over $75.00 on cradles and chargers so that I could keep the Palm charged no matter where I was working.
- the interface. it's better in WM, but there should be an option to see all new mail in a single screen. additionally, the agenda for the calendar is useless. the blackberry agenda shows all dates that hold appointments in a list. the wm agenda requires that I move from week to week.
These concerns are not limited to an IT professional such as myself. Microsoft actively encourages customers to use Exchange folders to sort messages. WM must provide a similar functinality. Ideally, different alerts could be assigned to senders in the same manner as ring tone can be assigned to callers. Do you receive more email or phone calls from your customers or supervisors? The features should be adjusted accordingly.
Our shop is pure Microsoft, and we host assets for some large banks and other customers. I would love to be able to remove BES from the environment and move to Windows Mobile. However, BES has worked flawlessly for us. Until WM can overcome some of the obstacles to everyday usage that the current devices prevent, we will have to stick with RIM.
Remember, features win short term but functionality will always win long term. I don't care if I can watch movies or listen to music on my phone if I am going to miss communications from my customers. I don't have time to try and work out the issues, I need it to work out of the box.
I am a former employee of MSFT (Exchange support for 5+ years through the E2k and E2k3 releases). I now work as a Senior Systems Engineer\Lead SQL DBA for a mid-sized managed hosting firm. I write this not to be an asshole but to point out some problems with WM 5.0 in hopes they will be addressed. I would much rather use a Microsoft solution.
- I use various applications (SQLSentry, IPMonitor, SiteScope, and others) to alert when servers go down or SQL jobs fail via SMTP. In my Exchange environment, I use subfolders of my inbox to sort the various alerts as well as mail from clients and supervisors. Blackberry alerts me of new messages irrespective of the subfolder the message is sent to. Windows Mobile 5.0 on my Palm 700wx does not alert me when an email is received that has been routed to a subfolder of my inbox. Nada, nil, nyet, nothing. As a result, I have been slow to respond to messages from clients and supervisors. Messaging options should inlude alerts for messages to subfolders.
- Blackberry allows me to customize my alert for high-priority messages. WM 5.0 does not. I use this function to differentiate between an email from my Wife and a server down. This is not negotiable for me or for other IT pros in the field.
- The battery life of a the 700wx is brutal. For reference, my Blackberry 8703e has not been plugged in today. I've been on the phone working remotely and received in excess of 250 emails. This was all done on an overnight charge. The Palm Treo would have been dead by 2:00 PM. This is a direct result of the reliance on the ActiveSync technology and constantly checking (sending the token) to the the Exchange Server. I spent over $75.00 on cradles and chargers so that I could keep the Palm charged no matter where I was working.
- the interface. it's better in WM, but there should be an option to see all new mail in a single screen. additionally, the agenda for the calendar is useless. the blackberry agenda shows all dates that hold appointments in a list. the wm agenda requires that I move from week to week.
These concerns are not limited to an IT professional such as myself. Microsoft actively encourages customers to use Exchange folders to sort messages. WM must provide a similar functinality. Ideally, different alerts could be assigned to senders in the same manner as ring tone can be assigned to callers. Do you receive more email or phone calls from your customers or supervisors? The features should be adjusted accordingly.
Our shop is pure Microsoft, and we host assets for some large banks and other customers. I would love to be able to remove BES from the environment and move to Windows Mobile. However, BES has worked flawlessly for us. Until WM can overcome some of the obstacles to everyday usage that the current devices prevent, we will have to stick with RIM.
Remember, features win short term but functionality will always win long term. I don't care if I can watch movies or listen to music on my phone if I am going to miss communications from my customers. I don't have time to try and work out the issues, I need it to work out of the box.
Blackberrys are fine devices.
We prefer them for shotgun targets.
They take multiple hits better, longer than Palm, Microshaft or Symbian designed devices.
Go figure.
Please send me yours when through with it.
Just so you know Pete, I am on my 3rd Blackberry and third company. An interesting fact is that the blackberry doubles as a Kung-fu weapon. If thrown horizontal you can make it sick into dry wall. Of course the phone may never work after that, but it's fun to do with old ones!
Just so you know Pete, I am on my 3rd Blackberry and third company. An interesting fact is that the blackberry doubles as a Kung-fu weapon. If thrown horizontal you can make it sick into dry wall. Of course the phone may never work after that, but it's fun to do with old ones!
Hoth,
I LIKE that idea.
In fact, let's team up for a new RealitySportShow.
Um, maybe "Tech Toss?"
With all the Luddites in this world, my bet is we sell it to the 2nd or 3rd network, make bazillions and look back to early part of C21 with big grins. WDYT?
PP
Yeah, but then we have to have those girls with the placards and all the beer abd shots of Bailys and BB's flying every where.......I don't know.
And then the sponsorships and the T shirt sales....you know it just goes on and on.
BB's are made for email.... and thats about it! I played with a Perl for a day and sorely missed the PPC OS. So I ended up with an Ipaq 6955!
The things that I did not like about BB: You can't create sub folders for your program icons, so every one you install gets dumped into the one main screen, and if you have a ton of icons, its a pain in the butt! Plus, the availability of third party software is pretty skimpy for BB comared to pocket pc!
If all you are after is email... then BB can be great... but I am a PPC user through and through
Linear Mode
