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  #1  
Old 01-30-2008, 05:22 PM
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T-Mobile: Says Hello To Another Lawsuit

I guess T-Mobile is not doing too hot again. Getting another lawsuit their way. This time, it's the SMS problem.

The suit was filed in the US District Court in Seattle. The reason is because T-Mobile USA is charging its customers for text messages regardless of whether customers want the text or not.

The document says the follow:
Quote:
“T-Mobile refuses to disable the texting messaging feature on its customers’ accounts, even when the customer has no interest in sending, or, more importantly, receiving text messages,” stated plaintiffs representing Maria Detwiler and others. “Moreover, T-Mobile requires each of its customers who have not subscribed to one of T-Mobile’s Messaging Value Bundles to pay for each and every unsolicited text message they receive. In sum, T-Mobile, the party with the superior bargaining power, has carried out a wrongful business scheme regarding text messaging to deliberately cheat a large number of consumers out of individually small sums of money.”
The texting policy of T-Mobile is violating federal telecom law and Washington State's consumer protection-unfair business practices act. No figures were added in this case, but I'm sure that the person who filed it was really pissed.

Being charged for receiving text message is not unheard off. A lot of people complained over this on all carriers, but some carriers might turn off the service for the customers. Apparently, according to this person, T-Mobile refused to do so.

Sometimes, when we all receive texts, they're not from friends. What if some douche decided to sign you up for the "joke-a-day" service as a gift or "free" ringtones scam. You still are charged. I suppose that this is the reason this person had started a lawsuit.

Good luck to him, and ... maybe good luck to T-Mobile. Especially it seems like when there are some sort of lawsuits that many of the telecom company can be hit with, T-Mobile always take the first hit.

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Old 02-01-2008, 01:10 PM
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Oh yeah I can totally understand this. Happens to me too. I don't use text messages anymore, so why can't I just turn it off?

And I have to pay for receiving text messages. I know AT&T does not have such a practice. Why can't T-Mobile get this right?
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Old 02-01-2008, 02:06 PM
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I think AT&T charges you now for receiving text, but they'll turn it off for you.

should've done it while they still had the chance :-p (disabling incoming texts)
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Old 02-01-2008, 02:13 PM
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Nah I don't think AT&T charges you for incoming text. At least my wife's plan doesn't.
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Old 02-17-2008, 07:58 PM
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Mmmmm... gotta check my plan, since now my teenage daughters want to use text messaging with their T-Mobile accounts ... it could get quite expensive....
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Old 02-18-2008, 01:50 PM
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I got $5 a month plan for my brother. That's only if you don't text over 300 messages though. If you do, just pay the $10 for unlimited messages
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Old 02-19-2008, 06:54 PM
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Nope, not available for family plans: I have to pay 15 cents for every message my family gets or sends....
kind of stupid, don't you think?
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Old 02-19-2008, 07:05 PM
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for T-Mobile!? you need to talk to the rep or customer service.

My friend has a family plan texting for $20 a month. I had to get one for my brother (only, because my parents don't text). $5 for 300 messages.

Seriously, you CAN do it. The person who you spoke with were stupid, I'd assume.

Those 2 separate accounts are family plans.
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