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With all the fuss going around about recent versions of ActiveSync, Chris De Herrera put together a little something called ActiveSync 4.x Troubleshooting Guide – Firewall, VPN, Proxy Issues. You may find this a nice addition to the troubleshooting resource Tim mentioned before.
With the recent release of Windows Mobile 5.0, Microsoft has released ActiveSync 4.0. ActiveSync 4.0 continues to build on prior version of ActiveSync with some significant changes for Windows Mobile 5.0 devices including support for synchronizing Media, support for USB 2.0 devices, Internet Explorer Favorites synchronization for Smartphone. These updates are only available for Windows Mobile 5.0 devices. Microsoft released ActiveSync 4.1 to improve the user's experience with networks (specifically VPNs, firewalls, and parental controls) and Outlook. This article covers some common issues and solutions for users of ActiveSync 4.x. I recommend that users of ActiveSync 4.0 upgrade to ActiveSync 4.1 to see if their problem has been solved with the upgrade. Also, Microsoft has just released ActiveSync 4.2 (BETA). Microsoft also has a ActiveSync 4.0 USB Connection Troubleshooting Guide which may be helpful as well.
With all the fuss going around about recent versions of ActiveSync, Chris De Herrera put together a little something called ActiveSync 4.x Troubleshooting Guide – Firewall, VPN, Proxy Issues. You may find this a nice addition to the troubleshooting resource Tim mentioned 
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