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So for those of you haven't heard, the story goes a little something like this: Shea (pictured to the right), very much into her ipod nano writes a letter to the usually, appearingly, friendly Apple giant. She wants the regular tweaks -- videogame interface, scrolling lyrics, you know.
Apple's Senior Counsel replies from the seat of Apple's power, Cupertino, CA with a somewhat scathing reply, "please do not send suggestions" since Apple doesn't accept unsolicited ideas.
Touche, little girl! Well aside from upsetting me, I decided to forego sending my solution in for fusion power and affordable world health care. So double touche, multinational giant!
To their credit, Senior Counsel Aaker called and apologized to the girl and Apple assembled a board meeting to reflect and adjust their child-response policy. Salutations and salutes, Aaker and Apple!