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Old 11-21-2006, 09:24 PM
dunt_no's Avatar
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Help! Password Problem

I'm about to admit that I am an idiot, so bear with me. This morning while I was half a sleep I foolishly reset the password to lock my Dell Axim 3. I even tried it to make sure it worked, but again, foolishly, didn't write it down. I've been frantically trying to get it right for the past hour. Everytime I try, there is a longer delay -- evidently a security thing built in. I know how to hard boot the machine, but I have some files I would REALLY like to keep and (again, I'm an idiot) don't have back ups for. I've heard that even if you hard boot, the files remain in the ROM, but I wouldn't have a clue how to get. The ones I REALLY need are in Pocket Excel. PLEASE HELP!
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Old 11-22-2006, 05:02 AM
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I suspect that your files are in your default My Documents folder, which is in the RAM storage area, not ROM. Short of sending it in to Dell (which would likely result in a hard reset anyway), a hard reset seems to be the most likely solution. Even an ActiveSync connection would prompt you for the password. While I am sure someone has a password-cracker that can be run on a desktop PC through ActiveSync, the questionable legality of such software would make it difficult to locate.

Unless you stumble onto a right combination, I think you are SOL. Sorry. On the bright side, the password function is doing its job.
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