A hard reset should set the device back to the way it was when you got it out of the box. But remember you will lose ALL information you have placed on the device since then so make a copy somehow first. The hard reset for that device should be as follows, or check your manual to be sure:
1) Power off
2) Hold down camera button
3) Hold down Comm Mgr button
4) Press reset with stylusfor about 1 second
5) After about 3 seconds the Hard Reset prompt screen appears
6) Release camera and comm mgr buttons
7) Press Send __________________
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