Here's what I've had to do to fix that issue. I open Activesync on the desktop. Go to File>Connection Settings and Uncheck USB. Then I checkmark allow serial connection. Your bluetooth dongle software should have enabled some other connection ports. My Activesync for bluetooth usually defaults to 4 so use the dropdown to select Com 4.
Rebooting and soft resetting sometimes helps when goofing with these settings. |